Voltrack Driver App Privacy Policy
Last Updated: August 3, 2026
At Voltrack, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights when using the Voltrack Driver application.
By using the Voltrack Driver App, you agree to the practices described in this Privacy Policy.
1Information We Collect
Depending on your role and how you use the application, we may collect:
Account Information
- Full name
- Phone number
- Email address (if provided)
- Driver ID
- Company or Employer
Device Information
- Device model
- Operating system
- Application version
- Device identifiers
- Crash reports
Location Information
The application collects your location:
- While the application is in use.
- In the background (only when required for active delivery operations).
Location data is used to:
- Navigate drivers.
- Assign nearby delivery tasks.
- Track delivery progress.
- Provide live tracking to dispatchers and customers.
- Improve routing efficiency.
We do not collect background location unless it is required for active work.
2Camera Access
The application may request access to the device camera for:
- Barcode scanning
- QR code scanning
- Proof of Delivery
- Taking delivery photos
Camera access is only used when initiated by the driver.
3Notifications
The application uses push notifications to:
- Notify drivers about new delivery offers.
- Inform drivers about order updates.
- Display operational alerts.
4Photos and Files
If you choose to upload delivery photos or proof documents, they are securely stored and associated with the corresponding delivery.
5How We Use Your Information
We use collected information to:
- Operate the delivery platform.
- Dispatch delivery orders.
- Verify completed deliveries.
- Improve application performance.
- Detect fraud or misuse.
- Provide customer support.
- Comply with legal obligations.
6Information Sharing
We do not sell your personal information.
Information may be shared only with:
- Your employer or the company operating the delivery service.
- Customers when necessary (such as live delivery tracking).
- Service providers supporting our infrastructure.
- Authorities when legally required.
7Data Security
We implement industry-standard security measures including:
- Encrypted communication (HTTPS/TLS)
- Secure authentication
- Access controls
- Infrastructure monitoring
No internet transmission is completely secure, but we continuously work to protect your data.
8Data Retention
We retain information only as long as necessary for:
- Delivery operations
- Legal compliance
- Business records
- Security and fraud prevention
9Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your information.
- Withdraw certain permissions.
- Contact us regarding privacy concerns.
10Permissions Used
The Voltrack Driver App may request:
- Location (Foreground & Background)
- Camera
- Notifications
- Internet Access
- Network State
Each permission is required to support delivery operations.
11Children's Privacy
The application is not intended for individuals under the age of 18.
12Changes to this Policy
We may update this Privacy Policy periodically. Updates will be published on this page with a revised "Last Updated" date.
13Contact Us
If you have any questions regarding this Privacy Policy, please contact us: